Privacy policy

Privacy Policy – Mogarden 

Last updated:

This Privacy Policy explains how Markury Ltd (“we”, “us”, “our”), trading as Mogarden, collects, uses, and protects your personal information when you visit or make a purchase from our website.

We are committed to protecting your privacy and handling your personal data in a transparent and secure way, in accordance with the UK GDPR, Data Protection Act 2018, and applicable e-commerce laws.

1. Who We Are

Markury Ltd
Registered in England & Wales
Trading name: Mogarden
Contact email: hello@markury.co.uk
No customer service phone number is currently provided.

We act as the Data Controller for information collected through our website.

2. Information We Collect

We collect and process the following categories of personal data:

Information you provide directly

  • Name

  • Postal address

  • Email address

  • Phone number

  • Payment information (processed securely by Shopify Payments; we do not store full card details)

  • Order history

  • Marketing preferences (email and SMS opt-ins)

Information collected automatically

  • Device information

  • IP address

  • Browser type

  • Cookies

  • Shopify analytics data (site performance, browsing behaviour)

We do not use Meta Pixel, TikTok Pixel or other advertising pixels.

3. How We Use Your Information

We use your personal data to:

Order processing and fulfilment

  • Process and manage your orders

  • Take payments through Shopify Payments

  • Deliver your products from our warehouse

  • Provide customer support

Website operation & security

  • Improve website functionality

  • Detect fraud or security issues

  • Analyse browsing activity via Shopify analytics

Marketing (with your consent)

  • Send email marketing via Shopify Email

  • Send SMS marketing (where opted in)
    You can unsubscribe at any time.

Legal obligations

  • Maintaining accounting records

  • Compliance with UK regulations and tax requirements

4. How We Share Your Data

We share your data only with trusted third-party service providers necessary for running our business:

Service providers

  • Shopify – website hosting, checkout, payments, analytics

  • Shopify Payments – payment processing

  • Shopify Email – email marketing

  • SMS provider (if integrated on Shopify) – SMS marketing

These providers only receive the data required to perform their services.

We do not sell or rent your personal data to any third parties.

5. International Transfers

Shopify may store or process data in Canada, the US, and other jurisdictions.
Shopify uses appropriate safeguards such as:

  • Standard Contractual Clauses (SCCs)

  • UK-specific International Data Transfer Addendums

For more information, you may refer to Shopify’s privacy practices.

6. Data Retention

We keep your personal data only for as long as needed for the purposes described in this policy:

  • Order information: 6 years, to comply with tax obligations

  • Marketing data: until you unsubscribe

  • Website analytics data: retained by Shopify under their data policies

After this period, your data is securely deleted or anonymised.

7. Your Rights (UK GDPR)

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Withdraw marketing consent at any time

  • Request data portability

  • Complain to the UK Information Commissioner’s Office (ICO)

To exercise these rights, email us at hello@markury.co.uk.

8. Cookies

Our website uses cookies managed through Shopify. These include:

  • Essential cookies (checkout, security)

  • Analytics cookies (Shopify analytics)

You can control or disable cookies through your browser settings.

9. Children

Our website is not intended for individuals under 18 years old, and we do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy occasionally.
Revisions will be posted on this page with the updated date above.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Markury Ltd
Email: hello@markury.co.uk
United Kingdom